Maintenance FAQ

Helpful Hints

  1. If you are having a key problem, please stop by the office for assistance.
  2. If power is out in any part of the apartment, check the circuit breaker.
  3. If appliances are not working, check to see if they are plugged in. If they are, please check that the circuit breaker is on.
  4. If any lights are not working, please check light bulbs and circuit breaker. Per your lease, you are responsible for replacing light bulbs.
  5. If the power, water, or phones are not working in whole apartment, call the number for the utility company. Here is a [list] of important phone numbers.
  6. If central air-conditioning is not working:
    • Turn off a/c at thermostat.
    • Turn off circuit breaker to a/c for 1 minute
    • Turn back on a/c circuit breaker.
    • Set thermostat to auto, cool, and make sure temperature is set to the degree you want (i.e. 72 degrees).

Other Problem Solving Tips

  1. The garbage disposal has a reset button located on the bottom of the main unit inside of the sink cabinet.
  2. Many hot water heaters (usually located in a closet) have a red reset button either exposed or behind a metal piece with screws attached, with in an hour of the button being pressed, hot water should be working.
  3. If a toilet is clogged or overflowing, per your lease, you need to try plunging the toilet. If our maintenance is called out to plunge a toilet and plunging solves the problem, you can be charged a fee of $20 during office hours or $40 after maintenance office hours.
  4. If your smoke detector is beeping periodically this is normally an indication that the battery needs to be replaced, which is each resident's responsibility.